Scope
Account, usage, and billing data
Legal
Privacy Policy
This page explains what data we process, why we process it, and how users can request updates or deletion.
Control
User request and verification workflow
Last Updated
2026-03-29
1. Data We Collect
We process account identifiers, plan status, submitted video URLs, and transcript generation activity required to deliver product functions and support operations.
2. Why We Process Data
Data is used for request validation, transcript generation, abuse prevention, troubleshooting, and service quality improvements.
3. Legal Basis
We process data to perform the service contract, maintain security and fraud controls, and comply with legal and accounting obligations.
4. Security Controls
We apply access controls, transport security, and provider-level safeguards to reduce unauthorized access and protect operational infrastructure.
5. Retention
We retain data only as needed for service operation, billing records, and legal obligations. Retention periods may vary by data type and jurisdiction.
6. Third-Party Providers
Authentication, payment, and infrastructure providers may process limited data required to complete their respective services.
7. Your Rights
You can request access, correction, deletion, and account-level data inquiries by contacting support using your registered email.
8. Policy Updates
We may update this policy when product scope, law, or provider requirements change. Material updates are reflected on this page.
Privacy FAQ
Do you sell user data?
No. We do not sell personal account data.
Can I request data deletion?
Yes. Submit a deletion request through the contact page with account verification details.
Where can I manage billing privacy concerns?
Billing-related questions can be sent to support and reviewed with account verification.